Question

Good day

i have a problem with connecting to my OpenVPN server (rut9560) using TLS, UDP port 1194, using windows as my client can someone please help, i have created all the keys and cert required to setup the server and to for client as well but i still cant connect but when i connect to OPENvpn using LAN or routers wifi i am able to connect but if i use a different wifi it doesnt connect  , i have attached some pictures together with this question... your help will be much appreciated

Answer 1

Hi,

It seems like you have not attached any images.

Could you please connect to your RUT956 via WebUI, go to System -> Administration -> Troubleshoot and download a troubleshoot file. Please, attach this file to your question by editing the question.

Kind Regards,

Andzej

Comments

hi

thanks for the reply and i have just attached the pictures as well as the troubleshoot file.

Kind Regards:

Thabang

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Hi,

Please check if you can ping your router from your PC without OpenVPN. Connect to a different wi-fi (from which you are unable to establish a VPN connection), and try to ping your router using the IP address of your mobile interface (100.x.x.x). Are pings successful? Since your router is configured as an OpenVPN server, it needs to be reachable over the internet, but it seems like your IP address can be behind a CGNAT.

Please, let me know if it's reachable.

Kind Regards,

Andzej

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Hi

Thanks for the reply and the pings are not successful....

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Hi,

Unfortunately, when using OpenVPN, the server needs to be reachable over the internet. I recommend you take a look at ZeroTier VPN. ZeroTier can be used without a public IP. You can find a configuration example on our wiki page here.

Kind Regards,

Andzej