Question

TRB140 Output fails to react on I/O juggler Input state change, whereas  this Output continues to react properly to sms commands.

The issue is solved each time after a Reboot of the TRB140, but appears again after a while (after approximately 1 day).

Same problem occurs on 2 different TRB140 , both using R-00.07.03.4. The issue already existed on former releases.

Hello,

The issue is still present on 7.04 - Please find attached the step by step guide and the troubleshoot file.

Thank you for your swift attention.

Comments

Hello,

The issue is still present on 7.04 - Please find attached the step by step guide and the troubleshoot file.

Thank you for your swift attention.

Answer 1

Hello,

Could you check, if the issue is present on 7.04 firmware?

Otherwise, I would like you to provide the following:

• A step by step guide to replicate the issue;
• A troubleshoot file from the device with the issue present. To generate the file, access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. Attach it by editing your your question. 

This will help to determine the causes of the issue and resolve it in future firmware releases.

Best regards,

Answer 2

Comments

Please can you inform me if a solution is processed on this issue ?

Thank you.

Answer 3

Please, may I know if my explanation of this issue is readable, and useful, for you ?

Thank you for your attention.