We extensively tested the ZeroTier functionality in multiple scenarios and we haven't got such behavior.
Can you please restore the device to factory settings and install the Zerotier Package again?
Keep in mind that some times Zerotier servers take a while to update the connection after the device reboots.
Also. keep in mind that sometimes the ZerotierServers closes the connection of some devices if the don't send information after 120 seconds.
You can force the device to send information by using this User Script
while [ 1 ]; do
ping 10.147.17.225 -c 3 -q >/dev/null
if [ $ret -ne 0 ]; then
If the problem persists please reach out to your Sales Manager and provide a troubleshoot file and a TCP dump file to track further why is presenting such behavior.