Question

Hello,

I am using quite a lot of RUT955 for business purpose, lately I was troubleshooting one of them because it wasn't answering SMS requests.

There was nothing wrong on the device configuration (I checked SMS utilities setup and upgraded to a newer firmware) onlly thing I noticed logs were not saved since almost a year.

My theory is the router is not able to save logs and newly received SMS preventing it from answering.

If I had a USB stick or a SDcard would that help giving more space to the device?

Is there a way to delete old logs and free space?

Any other idea why the router would not answer SMS even if the system is able to send some (through SMS management) ?

Thanks,

Answer 1

Hello!

Please tell me which version of the firmware is currently installed on router?

Also, if possible, could you send the troubleshoot file to PM?

It can be downloaded at:

WebUI -> Administration -> Troubleshoot

With it, I will be able to examine in detail for what reason this is happening.

When you enter the WebUI, you see information about how much router RAM/FLASH memory is free. Tell me this information, please.

Waiting for your reply!

Regards, Aliaksandr!

Comments

Hello Aliaksandr, i have a similar problem with a RUT950. It can send messages but cannot receive anymore. Firmware is newest and everything else seems fine. Can you help me with this issue? Sure, the troubleshoot files are available.

Regards

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Hello!

Write me in private messages.

Describe the problem in more detail and, if possible, send the troubleshoot file.

Regards, Aliaksandr!