Question

Hi i installed the RUT240 router, insert all the nessesary informations but have no Internet connection despite of mobile connection

I also updated the router to the new firmware. I tested differend settings but i cant reach the internet. Please help me.

Answer 1

Hello,

Could you please send me troubleshoot file? You can find it by going to System → Administration → Troubleshoot. You can send it to me via private message.

Comments

I have the same issue with a RUT955, can you help me?

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Hello,

Yes I can help you, but I will also need your troubleshoot file.

You can find it by going to System → Administration → Troubleshoot. You can send it to me via private message.

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Hi,

I have the same issue on the RUT 240 can you help.

File

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Hello,

Yes I can help you, but I will also need your troubleshoot file. Send me it via private message.

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Hi we have just got it and have the same issue.

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Hi, send me a private message with a description of the issue you are having and attach your router's troubleshoot file.

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RUT240 - RUT2XX_R_00.01.12.3

Slave OpenVPN configuration working fine but I can't access Internet from LAN interface. We are trying to send mails through our SMTP server but IP address is not reachable (name o numerical)

i've already sent you trouble_backup-Teltonika-RUT240.com-2020-07-15.tar.gz

Thanks very much for your support

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Hi i am having a similar issue the modem/router rut240 will not give me data access but it is connected with good signal strength, what can be done? thanks

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My issue was solved.I have disabled WAN in second RJ45 port to get a second LAN port, but the side effect was to disable Internet access on both LAN ports. So by enabling WAN access in the second port, I`ve got Internet access on the primary LAN port (first RJ45)

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Hi. I have exactly the same problem. RU T 240 RUTXX_R_00.01.1415_WEBUI. if I change the WAN settings, I change Wired(WAN) to Mobile(WAN2) for LAN2 and the Internet drops. I tried to flash to higher firmware - does not detect the sim card. Maybe you can help.