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0 votes
2,790 views 22 comments
by
Hello

I recently purchased a RUT950. I'm using a 4G SIM from a national mobile operator (bouygues) in France.

The 4G connection breaks down really often, the only thing I could get in RUT950 troubleshooting > system logs is :

Tue Dec  4 12:57:08 2018 local1.crit luci-reload[22856]: START==1

Tue Dec  4 12:57:26 2018 local1.crit luci-reload[22931]: START==1

Tue Dec  4 13:01:52 2018 kern.info kernel: [89854.250000] Ports leds ON

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd send: 'AT+QCSQ' (8)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd get: '+QCSQ: "LTE",74,-100,156,-7' (27)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd send: 'AT+QCSQ' (8)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd get: '+QCSQ: "LTE",74,-100,156,-7' (27)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd send: 'AT+CPIN?' (9)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd get: '+CPIN: READY' (12)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd send: 'AT+CREG?' (9)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd get: '+CREG: 2,1,"77B0","84A1C00",7' (29)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd send: 'AT+CSQ' (7)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd get: '+CSQ: 20,99' (11)

Tue Dec  4 13:01:52 2018 local1.info gsmd[1885]: gsmd send: 'AT+QCSQ' (8)

Tue Dec  4 13:01:53 2018 local1.info gsmd[1885]: gsmd get: '+QCSQ: "LTE",74,-100,158,-7' (27)

Tue Dec  4 13:01:53 2018 local1.info gsmd[1885]: gsmd send: 'AT+QCSQ' (8)

Tue Dec  4 13:01:53 2018 local1.info gsmd[1885]: gsmd get: '+QCSQ: "LTE",74,-100,158,-7' (27)

Tue Dec  4 13:01:56 2018 local1.crit luci-reload[23897]: START==1

Tue Dec  4 13:02:00 2018 local1.crit luci-reload[23930]: START==1

Any idea if there is something wrong ? I'm using RUT950 in bridge mode.

Regards,

Cédric
by
I'm using     FW ver.: RUT9XX_R_00.05.02.7
by
comment deleted

1 Answer

0 votes
by anonymous
Hello,

We are currently looking into bridge mode issue. Could you let me know if you have the same issue with this FW version ?

https://wiki.teltonika.lt/wiki/images/a/ae/RUT9XX_T_R53_00.05.02.174_WEBUI.bin
by
hello,

I just upgraded to this version, and my CPE does not get an IP address anymore. RUT950 is still in bridge mode, all params look correct.

Should I dou a factory reset ?

Regards
by anonymous
You could try it.

Also what is the product code of your router ?
by
bridge mode works fine after a factory reset

Where do I find the product code on web interface ?
by anonymous
You can find it in Status --> Device. If you will have any issues with bridge mode please let me know.
by
I still have internet connectivity problem with this firmware. Same errors in system logs
by

Serial number 1000849342
Product code RUT950HG1XXX
Batch number 0049
Hardware revision 1307 

 

Model EC25
FW version EC25EFAR02A08M4G
by
I confirm I still have the same problem.

Regards
by anonymous
Can you also try one of the older version ? Like RUT9XX_R_00.05.00.5

https://wiki.teltonika.lt/view/RUT9xx_Firmware

If the issue will still persist I'll need your troubleshoot file as well.
by
If it can help : after doing a release / renew of the DHCP lease on my CPE, the RUT does not assigne me an IP address. I had to reboot the RUT tu get an IP address.
by
Still have the problem. Here's the troubleshoot file : here

Regards
by anonymous
Thanks, I've downloaded it. I'll look into it tomorrow.
by
hello,

Any idea about what can be wrong ?

Regards
by anonymous
Hello,

Would it be possible for you to check with one more FW version ? It would be great to make a clean upgrade.

https://kaunas.teltonika.lt:444/f/8c40f70bf36b4905a8a6/
by
Hello

What I've done :

1 - factory reset
2 - upload new firmware
3 - factory reset

Still have the same problem using bridge mode. Reverted to nat mode. Actually testing it.

Regards
by
It seems I have 0 problem when using NAT mode. So the problem looks definitely related to bridge mode.
by anonymous

There are some related fixes in the latest FW version. Perhaps it could help you out. You can download it from here.

by
I think your link is incorrect. Which version should I try ?
by
Seems better with this firmware. I'll keep you in touch tomorrow.

Regards
by
Hello,

Same problem with this firmware, after factory reset.

Switching back to NAT mode