Question

please tell me how i can have a remote access to a device in the same network of a rut950.

when i access the page is not complete (i suppose that th js file is not present)

thanks

Answer 1

Hi,

Do you have any topology what is it you're trying to access and through what? It could be that port forwarding is enough for your solution; more about it here: https://wiki.teltonika-networks.com/view/RUT950_Firewall#Port_Forwarding

But it is better if you could give us some kind of topology.

EB.

Comments

have received ip on web@teltonika.lt ?

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i have try to change the provider of connection (APN)

i try to change dynamic dns provider, actualy dyndns (lanternatrieste.ns0.it)

but without any result

please help me.

thankyou

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Private message me please on the crowd support page. Click on my name and you should see that option.

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hi Ernestas

please explain me how i can send you private message and solve my BIG problem

thanks

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First make sure you have a registered account on our crowd support.

Answer 2

Hi!

I think that what giovanni is trying to say is that the webpage showed after you forward your request to an internal device (you give access to) is somewhat crippled, I myself are receiving errors on that. Have a look at the ss attached.

This specific device (and device access) has been working correctly until yesterday.

I fear that the problem is the same as this post https://community.teltonika-networks.com/19313/device-access-in-rms-does-not-work-properly

Comments

Could you private message me your serial number please?

EB.