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rut955 rut240 rut950 rutx11 rms vpn to openvpn wifi not sms trb140 firmware connection - ipsec on rutx12 rutx09 modbus
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RUTX12 missing GPS fence feature after upgrade to 00.07.00

0 votes
495 views 18 comments
by anonymous
Anybody else having this issue? Is it just missing in the GUI or was it removed without stating so in the change logs?
by anonymous 
Mon Aug  9 12:43:37 2021 daemon.info unhandler[3155]:
Mon Aug  9 12:43:39 2021 daemon.info unhandler[3155]: modem_init[1-1.2][5]: send to gsmd 'AT+CPIN?'
Mon Aug  9 12:43:39 2021 daemon.info unhandler[3155]: modem_init[1-1.2][5]: get from gsmd '+CME ERROR: SIM not inserted
Mon Aug  9 12:43:39 2021 daemon.info unhandler[3155]:
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.498213] usb 1-1.2: USB disconnect, device number 15
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.498710] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.502409] option 1-1.2:1.0: device disconnected
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.510616] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.515341] option 1-1.2:1.1: device disconnected
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.524756] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.528065] option 1-1.2:1.2: device disconnected
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.536190] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.540627] option 1-1.2:1.3: device disconnected
Mon Aug  9 12:43:40 2021 kern.info kernel: [19371.548688] qmi_wwan 1-1.2:1.4 wwan0: unregister 'qmi_wwan' usb-xhci-hcd.0.auto-1.2, WWAN/QMI device
Mon Aug  9 12:43:41 2021 daemon.info unhandler[3155]: modem_init[1-1.2][5]: send to gsmd 'AT+CPIN?'
Mon Aug  9 12:43:41 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:write_to_serial():508]: Write to 1-1.2 modem /dev/ttyUSB2 serial failed
Mon Aug  9 12:43:41 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:dispatch_work():953]: Problem with writing to serial - modem /dev/ttyUSB2
Mon Aug  9 12:43:41 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:handle_modem_removed():1760]: Modem 1-1.2 with port /dev/ttyUSB2 removed
Mon Aug  9 12:43:53 2021 kern.info kernel: [19384.591153] usb 1-1.2: new high-speed USB device number 16 using xhci-hcd
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.746148] option 1-1.2:1.0: GSM modem (1-port) converter detected
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.746487] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB0
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.752069] option 1-1.2:1.1: GSM modem (1-port) converter detected
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.758536] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB1
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.765335] option 1-1.2:1.2: GSM modem (1-port) converter detected
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.771751] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB2
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.778757] option 1-1.2:1.3: GSM modem (1-port) converter detected
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.785114] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB3
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.809709] qmi_wwan 1-1.2:1.4: cdc-wdm0: USB WDM device
Mon Aug  9 12:43:54 2021 kern.info kernel: [19384.811296] qmi_wwan 1-1.2:1.4 wwan0: register 'qmi_wwan' at usb-xhci-hcd.0.auto-1.2, WWAN/QMI device, 8e:d5:3d:65:43:21
Mon Aug  9 12:43:54 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:init_new_rs_serial():1450]: serial port '/dev/gsm_1-1.2' open, baudrate '115200'.
Mon Aug  9 12:43:54 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:init_new_serial():1374]: serial port '/dev/ttyUSB2' open, baudrate '115200'.
Mon Aug  9 12:43:54 2021 daemon.info procd: Instance gsmd::instance1 s in a crash loop 6 crashes, 1077 seconds since last crash
Mon Aug  9 12:44:11 2021 daemon.info unhandler[3155]: Failed to execute AT command: AT+CPIN?
Mon Aug  9 12:44:13 2021 daemon.info unhandler[3155]: modem_init[1-1.2][5]: send to gsmd 'AT+CPIN?'
Mon Aug  9 12:44:13 2021 daemon.info unhandler[3155]: Failed to execute AT command: AT+CPIN?
Mon Aug  9 12:44:18 2021 daemon.info unhandler[3155]: Failed to reboot the modem. ERR:
Mon Aug  9 12:44:34 2021 daemon.err ledman[5438]: Failed to find gsmd ubus object
Mon Aug  9 12:44:44 2021 daemon.err ledman[5438]: Failed to find gsmd ubus object
Mon Aug  9 12:44:54 2021 daemon.err ledman[5438]: Failed to find gsmd ubus object
Mon Aug  9 12:45:04 2021 daemon.err ledman[5438]: Failed to find gsmd ubus object
Mon Aug  9 12:45:14 2021 daemon.err ledman[5438]: Failed to find gsmd ubus object
by anonymous
Yes, it's empty.
by anonymous

From the log above:




Mon Aug 9 12:43:41 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:write_to_serial():508]: Write to 1-1.2 modem /dev/ttyUSB2 serial failed Mon Aug 9 12:43:41 2021 daemon.info gsmd[10973]: gsmd[src/gsmd.c:dispatch_work():953]: Problem with writing to serial - modem /dev/ttyUSB2 



Your device seems defective.


























 












by 
anonymous













The device is offline now, for unknown reasons, so next step is going to be very time consuming for me.



I need to understand if this is the official Teltonika support channel, as I’m pretty sure my device is defective and this has taken almost two months by now.




















 












by 
anonymous













This is a free support forum. For RMAs go to https://wiki.teltonika-networks.com/view/RMA




















 

 
 

 





 






 





1 Answer











 
 





0 votes 


























by 
anonymous






Hello,



The feature is present on the RUTX11 with the same firmware version. Could you check the output of gsmctl -seix from a ssh console ?



Regards,






























by 
anonymous













Hi again,



Actually, after reboot the feature was there again, and the output of the command is: EG06ELAR03A05M4G



However, I'm having trouble with the modem (#1 in use with SIM) seems to have a malfunction after a while of uptime. Then the GPS location is no longer updated, but Internet works. Is this a known thing?



I've just tried to re-apply the latest firmware to see if that helps. Any suggestions?




















 












by 
anonymous













Oops my bad the command should be gpsctl -seix not gsmctl -seix.




















 












by 
anonymous













gpsctl -seix

[main:169] error: Failed to get gps position. ERR: Unable to retrieve valid gpsd response: Not found




















 












by 
anonymous













Try disabling everything GPS related (NMEA, HTTPS, AVL ...) and retry the gpsctl command, this will tell you if the GPS module is working or not.




















 












by 
anonymous













I tried disabled GPS entirely. The modem seems to encounter problems within short time, showing Operator as "N/A". However, the Internet connection and RMS still works.



I'm guessing this is connected to the GPS issues I'm seeing.



My devices seems to be malfunctioning. 



When GPS is enabled, the dominating error in system.log is "daemon.err ledman[7024]: Failed to find gsmd ubus object"



When GPS is disabled, I'm not sure what to conclude from the system.log. I'll need someone to look at this.




















 












by 
anonymous













Yes, that's strange. Try re-enabling GPS but not NMEA ..., and re-execute gpsctl -seix ? Does it show you the coordinates ?




















 












by 
anonymous
















When the RUTX12 device has been running for a while, this is the output of the gpsctl command:



root@RUTX12:~# gpsctl -seix
[main:169] error: Failed to get gps position. ERR: Unable to retrieve valid gpsd response: Not found






I can then reboot the device, and until it starts failing, the gpsctl command returns a location:



root@RUTX12:~# gpsctl -seix
1
2021-08-10 12:29:58
55.755199
12.577312




















 












by 
anonymous













Can I please get some help with this?




















 












by 
anonymous













When gpsctl fails, does "cat /dev/ttyUSB1" still outputs something ?




















 












by 
anonymous













No, "cat /dev/ttyUSB1" just leaves a blinking cursor while executing "gpsctl -seix" (in another SSH terminal).




















 












by 
anonymous













And cat /dev/ttyUSB1 alone, is it still empty ?




















 












by 
anonymous













I think you are right. Is this official support that will handle an RMA case or what's the procedure?




















 












by 
anonymous













Just to be sure, could you revert the firmware to the previous version and see if it fails in the same manner ?