Question

hello

i have a RAM mismatch on the current firmwere.

my on device dashboard reports useage in the 40% ish mark, however my RMS display screen says 95% useage.

which is correct, why dont they align , and how do we fix this.

thank you

Answer 1

Hello,

Could you try to reset your device to the factory default configuration and remove/add the device to the RMS again?

Regards.

Comments

hello, did this, no effect.

first photo is from the RUT.

 

second photo is from RMS

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Hello,

Thank you for your query. I was able to reproduce the issue myself and I have reported it to the development team to look into.

Best regards.

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evening

im glad im not going crazy :P

keen to hear what you get back, in the mean time which is true?

is the RMS true @95% useage? or is the RUT itself true, @40% useage?

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RUT240 usage displayed in WebUI should be true. In theory, RMS reads data from RUT240 and should display the same value.

Regards.

Answer 2

It's a known bug. Update the firmware.

See this thread: https://community.teltonika-networks.com/15289/ram-usage-on-rut240?show=15289#q15289