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0 votes
275 views 4 comments
by anonymous
hello

i have a RAM mismatch on the current firmwere.

my on device dashboard reports useage in the 40% ish mark, however my RMS display screen says 95% useage.

which is correct, why dont they align , and how do we fix this.

thank you

2 Answers

0 votes
by anonymous
Hello,

Could you try to reset your device to the factory default configuration and remove/add the device to the RMS again?

Regards.
by anonymous

hello, did this, no effect.

first photo is from the RUT.

 

second photo is from RMS

by anonymous
Hello,

Thank you for your query. I was able to reproduce the issue myself and I have reported it to the development team to look into.

Best regards.
by anonymous
evening

im glad im not going crazy :P

keen to hear what you get back, in the mean time which is true?

is the RMS true @95% useage? or is the RUT itself true, @40% useage?
by anonymous
RUT240 usage displayed in WebUI should be true. In theory, RMS reads data from RUT240 and should display the same value.

Regards.
0 votes
by anonymous
It's a known bug. Update the firmware.

See this thread: https://community.teltonika-networks.com/15289/ram-usage-on-rut240?show=15289#q15289