I have successfully used the VPN HUB beta for a few weeks with a remote RUT240. It has been a great service. I realise it is in Beta.
Recently I have been unable to connect to this as a client from a laptop with OpenVPN connect installed - previously this setup had been flawless.
I've tried to restart the VPN client service in the RUT240 (I assume it is a client to an RMS VPN server in the cloud).
I've restarted the RMS VPN Hub - no help.
Is there a "status" page for the VPN hub service - if there are known issues I can check its operational status?
The logs of the failures I get from the laptop client are not helpful (to my eye), but here they are: (I've replaced any potential private info with XX's)
⏎[Oct 4, 2021, 09:46:31] Connecting to XXXXXXXXXX via UDPv4
⏎[Oct 4, 2021, 09:46:31] EVENT: CONNECTING ⏎[Oct 4, 2021, 09:46:31] Tunnel Options:V4,dev-type tun,link-mtu 1541,tun-mtu 1500,proto UDPv4,keydir 1,cipher BF-CBC,auth SHA1,keysize 128,tls-auth,key-method 2,tls-client
⏎[Oct 4, 2021, 09:46:31] Creds: UsernameEmpty/PasswordEmpty
⏎[Oct 4, 2021, 09:46:31] Peer Info:
IV_VER=3.git::d06e216e
IV_PLAT=mac
IV_NCP=2
IV_TCPNL=1
IV_PROTO=30
IV_CIPHERS=AES-256-XXXXXXXXXXXXXXXXXX
IV_AUTO_SESS=1
IV_GUI_VER=OCmacOS_3.3.0-3924
IV_SSO=openurl,crtext
IV_BS64DL=1
⏎[Oct 4, 2021, 09:47:11] EVENT: CONNECTION_TIMEOUT BYTES_IN : 3934
BYTES_OUT : 48219
PACKETS_IN : 8
PACKETS_OUT : 57
NETWORK_SEND_ERROR : 10
CONNECTION_TIMEOUT : 1
N_RECONNECT : 2
⏎[Oct 4, 2021, 09:47:11] EVENT: DISCONNECTED ⏎[Oct 4, 2021, 09:47:13] Raw stats on disconnect:
BYTES_IN : 3934
BYTES_OUT : 48219
PACKETS_IN : 8
PACKETS_OUT : 57
NETWORK_SEND_ERROR : 10
CONNECTION_TIMEOUT : 1
N_RECONNECT : 2
⏎[Oct 4, 2021, 09:47:13] Performance stats on disconnect:
CPU usage (microseconds): 15267826
Network bytes per CPU second: 3415
Tunnel bytes per CPU second: 0
⏎