Question

Cannot login to RUT360 Unit like the others who had the same issue. I cannot RMA the item due to the current location of the device; installed on a marine vessel, working in Egypt where importation of these types of device is problematic (I can send it out, but I wont be getting it back). I don't think this is a hardware issue (since SSH and UCI seems to be working)

This has been asked before here:

https://community.teltonika-networks.com/47075/rut360-firmware-update-issue

https://community.teltonika-networks.com/52959/rut360-stuck-loading-signal-lights-flashing-firmware-update

https://community.teltonika-networks.com/46010/rut360-not-working-not-accessible?show=46010#q46010

Answer 1

Hello,

If you have tried the command suggested in this thread, and the output looks similar, the course of action is the same, a remote session to restore the device.

Best regards,

Comments

Thank you. I would like to schedule for the remote session.

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Could you send me the device's serial number in a private message?