Question

Hi,

I have a RUT955 and an available license but I can't configure RMS to work. My RUT indicates : Failure (Error, Expired license).

I tried a lot of things but I don't understand...

Thanks

Simon

(Sorry, I don't speak english very well)

Answer 1

Hello,

Do you have Service and Monitoring for the device enabled in RMS web page:

Best regards,

Comments

Sorry I'm really a newbee... This page is on RMS web site (https://rms.teltonika-networks.com/management/devices) or on the page of the RUT?

I can't find it...

Thanks a lot!

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RMS Web page.

In the Devices page select your device. A bar with several tabs will appear. Select Device tab, and press on Manage services option.

Best regards,

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ok thanks,

Service is off; Monitoring on; Auto Extend on; Nothing appears in Management Type, Services expires at, Data Type, Remaining data (0 bytes)

Credit remaining is 12

thanks!

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Did you enable the Service?

Is it working?

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Ii's now enabled but status of my device is always Offline. I loose 1 credit

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Oh Yes, I'm connected now!!!

many thanks!!!!

Best regards

Simon