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by anonymous
Hi,

I have a RUT955 and an available license but I can't configure RMS to work. My RUT indicates : Failure (Error, Expired license).

I tried a lot of things but I don't understand...

Thanks

Simon

(Sorry, I don't speak english very well)

1 Answer

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by anonymous

Hello,

Do you have Service and Monitoring for the device enabled in RMS web page:

Best regards,

by anonymous
Sorry I'm really a newbee... This page is on RMS web site (https://rms.teltonika-networks.com/management/devices) or on the page of the RUT?

I can't find it...

Thanks a lot!
by anonymous

RMS Web page.

In the Devices page select your device. A bar with several tabs will appear. Select Device tab, and press on Manage services option.

Best regards,

by anonymous
ok thanks,

Service is off; Monitoring on; Auto Extend on; Nothing appears in Management Type, Services expires at, Data Type, Remaining data (0 bytes)

Credit remaining is 12

thanks!
by anonymous

Did you enable the Service?

Is it working?

by anonymous
Ii's now enabled but status of my device is always Offline. I loose 1 credit
by anonymous
Oh Yes, I'm connected now!!!

many thanks!!!!

Best regards

Simon