Question

Hello,

I am having a problem with my RUT955.  Upgraded firmware from 06.08 to 07.04.  Firmware uploaded and updated fine 100%.  Could get to the login page.  But after entering my credentials, says error message "Failed to load menu data."  Also, the 5 signal strength leds are all flashing green and don't stop.  After reseting the device, I same issue (or couldn't even get to the login page).  ssh does not work.

I tried upgrading the firmware initially because the RS232 service was missing from the drop down.

I was able to get the router into the boot menu and then downgrade to the legacy firmware (06.09) but still no rs232 service on the webUI.  I'm stumped.

Here are similiar posts I've looked at.  They all end with "message me privately"... kind of annoying.
https://community.teltonika-networks.com/59651/rut240-after-firmware-update-login-possible-error-failed-load
https://community.teltonika-networks.com/62305/rut360-failed-to-load-menu-data
https://community.teltonika-networks.com/57945/rut-955-failed-to-load-menu-data
https://community.teltonika-networks.com/67885/rut955-failed-to-load-menu-data
https://community.teltonika-networks.com/59651/rut240-after-firmware-update-login-possible-error-failed-load

Comments

Just reaching out to get an update on this question.

Answer 1

Hello,

Since you were able to downgrade router's firmware and are able to access its WebUI, could you login to the WebUI, navigate to Status -> Device page and post a screenshot of the device data?

Alternatively, are you able to access the device via SSH, as I would like you to provide the output of the following command:

• hexdump -C /dev/mtdblock1

Best regards,